Privacy Policy

me903 Casino operates the online gaming platform available at me903.cam, offering live dealer games, video slots, bingo, fishing games, circle games, and sports betting to Filipino players. In the course of providing these services, me903 necessarily collects and processes personal data about its registered players. This data processing is essential to verifying player identities, processing financial transactions, preventing fraud and money laundering, and complying with PAGCOR's licensing conditions.

me903 takes privacy seriously. We understand that Filipino players entrust us with sensitive personal and financial information when they register and play on our platform. This Policy documents our practices transparently so that every me903 player — whether playing from Manila, Cebu, Davao, Quezon City, or any other part of the Philippines — understands exactly how their data is handled. We do not use obscure language or buried clauses. If you have any question about how we process your data, our support team is available 24/7 via live chat.

For the purposes of the Philippine Data Privacy Act of 2012 and its implementing rules, me903 is the Data Controller responsible for the personal data collected through the me903 platform at me903.cam. me903 determines the purposes and means of processing personal data submitted by players, and is accountable for ensuring that processing complies with applicable Philippine data protection law.

me903 has designated a Data Protection Officer (DPO) responsible for overseeing data protection compliance across the organization. Players wishing to exercise their data rights or raise data protection concerns may contact the me903 Data Protection Officer through the support channels listed in Section 14 of this Policy.

me903 collects the following categories of personal data. Not all categories apply to every player — the data collected depends on how you use the me903 platform.

3.1 Registration Data

When you create a me903 Account, we collect:

• Full legal name (as it appears on a Philippine government-issued ID);
• Date of birth (to verify that you are 21 years of age or older);
• Philippine mobile number (used as your primary Account identifier and for two-factor authentication);
• Residential address;
• Username and encrypted password;
• Email address (optional, for secondary communication).

3.2 Identity Verification (KYC) Data

Prior to processing your first withdrawal, we collect:

• Photograph of a valid Philippine government-issued photo ID (UMID, PhilSys National ID, passport, driver's license, or PRC ID);
• Selfie photograph for biometric ID matching;
• Proof of address documentation where requested for enhanced due diligence;
• Source of funds documentation where required by AML monitoring thresholds under PAGCOR requirements.

3.3 Financial Transaction Data

For every deposit and withdrawal, we collect and retain:

• Payment method type (GCash, Maya, BPI, BDO, Metrobank, QR Ph, USDT, Coins.ph);
• Transaction amounts in Philippine Peso (₱) or USDT equivalent;
• Transaction timestamps and reference numbers;
• GCash or Maya account identifiers (partial, masked for security);
• Bank account identifiers (partial, masked) for bank transfer transactions.

3.4 Gaming Activity Data

me903 maintains records of your gaming activity including:

• Wagering history — game title, stake, outcome, and timestamp for each game round;
• Wallet balance history — account credits and debits over time;
• Bonus claims, wagering requirement progress, and bonus outcomes;
• Sports betting selections and settlement records.

3.5 Technical and Device Data

When you access the me903 platform, our systems automatically collect:

• IP address and approximate geographic location (used for fraud prevention and regulatory compliance);
• Device type, operating system, and browser version;
• Session timestamps and duration;
• Platform interaction logs used for security monitoring and responsible gaming tools.

3.6 Communication Data

When you contact me903 support, we retain:

• Live chat transcripts and timestamps;
• Email correspondence content and metadata;
• Records of support requests, complaints, and resolutions.

me903 collects personal data through the following means:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any feature of the me903 platform;
• Automatically — through platform logs, cookies, and analytics tools that record your technical interaction with me903.cam as described in Section 7;
• From payment providers — transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other payment processors when you initiate a deposit or withdrawal;
• From identity verification services — biometric matching results from third-party KYC service providers used to verify the authenticity of ID documents you submit;
• From fraud prevention services — risk signals from licensed anti-fraud and AML screening providers used to protect the platform and its players.

me903 processes your personal data only for specific, declared purposes. The table below sets out each processing purpose and the applicable legal basis under the Philippine Data Privacy Act of 2012:

me903 does not sell, rent, or trade your personal data to unaffiliated third parties for commercial purposes. Your data is shared only in the following circumstances, and only to the extent necessary for the stated purpose:

6.1 Service Providers

me903 engages licensed third-party service providers who process data on our behalf under contractual data processing agreements. These include:

• Game providers — licensed game studios and aggregators that supply and operate the games on the me903 platform. Game providers receive limited player session data necessary to operate game rounds, calculate RTPs, and apply wagering requirement tracking;
• Payment processors — GCash, Maya, BPI, BDO, Metrobank, and other payment infrastructure providers that process deposit and withdrawal transactions;
• KYC and identity verification providers — licensed biometric ID verification services that match your submitted ID documents against selfie photographs;
• AML screening services — sanctions list and politically exposed persons (PEP) screening providers required by Philippine AML law;
• IT infrastructure and cloud hosting providers — secure data center and cloud services providers that host me903's platform infrastructure.

6.2 Regulatory and Law Enforcement Authorities

me903 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or Philippine law enforcement authorities when required to do so by applicable law, court order, regulatory directive, or valid legal process. me903 will endeavor to notify affected players of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event that me903 undergoes a merger, acquisition, sale of all or substantially all of its assets, or other corporate restructuring, player personal data may be transferred to the acquiring entity as part of that transaction. me903 will provide advance notice to affected players in such circumstances, and the acquiring entity will be required to honor the privacy commitments set out in this Policy.

me903 uses cookies and similar tracking technologies on the me903.cam platform. Cookies are small data files stored on your device that help us operate the platform, remember your preferences, maintain session security, and analyze how players use the site. me903 uses the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and cookies that maintain your login state. These cannot be disabled without breaking core platform functionality;
• Functional cookies: Remember your platform preferences such as language settings, display preferences, and responsible gaming configurations;
• Analytics cookies: Collect anonymized and aggregated data about how players navigate me903.cam, which pages are visited most, and where players experience technical difficulties. This data helps us improve the platform. Analytics are processed in aggregate and do not personally identify individual players;
• Security cookies: Used for fraud prevention and to detect suspicious login patterns or bot activity.

me903 does not use advertising or cross-site tracking cookies. Your session and activity data on me903.cam is not shared with advertising networks or social media platforms. You may manage cookie preferences through your browser settings; however, disabling essential cookies will prevent you from logging in to your me903 Account.

me903 implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• Encryption in transit: All data transmitted between your device and me903's servers is encrypted using 256-bit SSL/TLS protocols. Data in transit is never readable in plain text;
• Encryption at rest: Sensitive data fields — including ID document images, payment method identifiers, and account credentials — are encrypted at rest in me903's database infrastructure;
• Access controls: Player personal data is accessible only to me903 staff and contractors with a documented, role-specific need for access. Access is governed by the principle of least privilege and is logged and audited;
• Two-factor authentication (2FA): Player Accounts are protected by optional 2FA via SMS OTP. me903 staff access to administrative systems requires mandatory 2FA;
• Regular security assessments: me903 undergoes periodic security audits and vulnerability assessments by independent security professionals;
• Incident response: me903 maintains a data breach response plan in accordance with NPC notification requirements. Players affected by a security incident that poses high risk to their rights will be notified in accordance with RA 10173 timelines.

me903 retains personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention periods apply:

• Account registration and KYC data: Retained for a minimum of five (5) years following Account closure, as required by PAGCOR licensing conditions and the Philippine Anti-Money Laundering Act (RA 9160 as amended);
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by AML law and PAGCOR regulations;
• Gaming activity logs: Retained for a minimum of three (3) years following the last recorded transaction, for regulatory reporting and dispute resolution purposes;
• Customer support communications: Retained for three (3) years from the date of the last communication in a support interaction;
• Technical and device logs: Retained for up to twelve (12) months for fraud prevention and security monitoring purposes;
• Marketing consent records: Retained for as long as your Account remains active, plus three (3) years, as evidence of consent to marketing communications.

Upon expiry of applicable retention periods, me903 will securely delete or anonymize personal data using methods appropriate to the sensitivity of the data involved. Data subject to ongoing regulatory investigation or legal proceedings will be retained until the matter is fully resolved.

The Philippine Data Privacy Act of 2012 grants you the following rights with respect to your personal data held by me903. You may exercise any of these rights by contacting our support team via live chat or by emailing [email protected]. me903 will respond to data rights requests within ten (10) calendar days of receipt.